See how your team uses Taiwa

Table of Contents

Open the Dashboard tab. It covers the last 30 days.

Figure Meaning
Calls The number of translated calls. A count of live calls shows beside it.
Agent adoption How many of your agents translated at least one call, out of all your agents.
By agent The calls of each agent, and the time that Taiwa translated for them.

Calls for each agent

Use Agent adoption in your first weeks. An agent who is not in the By agent list has not translated a call yet. Send that agent Get started as an agent.

The Overview tab shows the same usage for each day.

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